The Story
The West Harper Way
About us
West Harper is operated by CA E-Commerce, a company based in Sweden, and serves customers across Australia.
A Simpler Way to Dress
West Harper began with two friends, Jack and Matilda, and a simple idea: everyday style should feel considered, easy to wear and personal.
They created a store focused on versatile pieces chosen for comfort, character and lasting appeal.
Our Story
Jack and Matilda wanted everyday fashion to feel less complicated and more personal. West Harper grew from that idea: thoughtful pieces, straightforward service and style made for real life.
What We Believe
Every piece is selected with everyday life in mind.
- Thoughtful collections
- Versatile styles
- Comfort and quality
- Friendly, straightforward service
Made for Everyday Australia
West Harper serves customers across Australia with clothing designed to fit naturally into everyday life.
Welcome to West Harper.
— Jack & Matilda
Contact information
If you have any questions or would like to reach out to us, please don't hesitate to contact us with the info below:
E-mail address: hello@westharper.com
Contact form: Contact page
We thrive to respond within 24 hours during our opening hours.
Store name: West Harper
Warehouse address: 27 Victoria Road, Hawthorn VIC 3122, Australia
Customer service available hours
Operating Hours (Monday to Friday):
09:00–17:00 (AEST/AEDT)
Operating Hours (Saturday to Sunday):
11:00–16:00 (AEST/AEDT)
Frequently asked questions
How long does delivery take?
Orders are processed within 1–3 business days, Monday to Friday. Once dispatched, delivery takes a further 4–9 business days. So you can expect your order within 5–12 business days in total.
For full details, see our Shipping Policy.
Returns & Refunds
You have 14 days from delivery to request a return. Items must be unworn, unused, with tags attached and in original packaging.
To start a return, email us at hello@westharper.com and we'll guide you through the process.
Note that return postage is covered by the customer. For full details, see our Refund Policy.
How much does shipping cost?
Shipping is always free on all Australian orders. No minimum spend required.
Other questions?
Head over to our FAQ page first. Chances are the answer's already there. If not, feel free to reach out through our contact form and we'll be happy to help.
Need more help? Our support team is here for you.
