Payment Policy

West Harper uses 128-bit SSL encryption to keep your personal and payment details safe at every step of checkout. Any sensitive information — including card details — is encrypted and never accessible to us in full. Once your order is placed, we can only see your billing address, shipping details and the last 4 digits of your card.

You can confirm you're on a secure connection by checking for the padlock icon and "HTTPS" in your browser address bar.

How we keep your data safe

We are fully PCI DSS compliant, meaning your card data is handled to the highest security standard in the payments industry. We never store, sell or share your personal information with third parties.

Accepted payment methods

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, UnionPay, Shop Pay and PayPal. All payments are processed securely at checkout. All transactions are processed in AUD.

Questions?

If you have any questions or would like to reach out to us, please dont hesitate to contact us with the info below:

E-mail address: hello@westharper.com
Contact form: Contact page

We thrive to respond within 24 hours during our opening hours.

Store name: West Harper
Warehouse address: 27 Victoria Road, Hawthorn VIC 3122, Australia

Customer service available hours:

Operating Hours (Monday to Friday):
09:00–17:00 (AEST/AEDT)
Operating Hours (Saturday to Sunday):
11:00–16:00 (AEST/AEDT)